Archive for March 2011

The overall business model for most logistics service providers (LSPs) is not that complex. The LSP provides services to their clients that, in turn, generate revenue for the LSP. A key challenge for most LSPs is that the difference between the revenue and expense (their margin) is so small, it must be relentlessly scrutinized. Additionally, given that many customers view LSP services as a commodity, LSPs are constantly challenged to… Continue reading

What happens when a product–maybe that shoe or handbag your buyer thought would be a big hit–doesn’t sell as well as expected? Or the season is over and you still have a lot of lawnmowers or snow shovels in stock? Or a new version of a camera or flat panel TV is being released and you still have plenty of soon-to-be-outdated inventory on your store shelves and distribution centers?… Continue reading

What makes for a good Business Intelligence (BI) module for a Transportation Management System (TMS)? There are different types of TMS solutions. Today I will focus on the most common type: solutions for shippers who work with third-party carriers to move their goods.

There are six things to look for in a transportation BI module:

Role-based thinking: Roles include transportation planners, managers tasked with making sure carriers are… Continue reading

The Japan earthquake and its impact on supply chains continued to dominate the news this week. In yesterday’s Wall Street Journal, for example, there was a very informative article on Wal-Mart Japan and how the company has responded to the disaster. A chart in the article provides a day-by-day account of the actions Wal-Mart has taken to date, including handing out water and noodles to victims from its parking… Continue reading

As long-time readers of Logistics Viewpoints know, I’m a big proponent of Vested Outsourcing (VO), which I believe has the potential to transform the way 3PLs and their customers work together. But whenever I talk about Vested Outsourcing, there’s always at least one person in the audience that quickly jumps to the following conclusion: “Oh, that’s gain sharing, and we tried it before and it didn’t work.”

Equating Vested… Continue reading