Note: Today’s post is part of our “Editor’s Choice” series where we highlight recent posts published by our sponsors that provide supply chain insights and advice. Today’s article is from FarEye and highlights the importance of last mile optimization.
Online retailers need to work hard to please e-commerce customers in this advanced digital age. The customer’s expectation that products are delivered accurately and quickly, at a low price, and in perfect condition. The highest standard of service needs to be consistently applied to maintain customer trust. To retain customers effectively, a top-notch logistics structure must be in place that efficiently manages every aspect of the supply chain. A retailer’s survival depends on how efficiently they can manage their relationships with business partners.
Choosing Last Mile Optimization Software
The key to meeting customer demands lies in utilizing last-mile optimization software for tracking orders in real-time. While some businesses may choose to hire software professionals in-house to create custom applications, it is more often the best cost-saving to outsource services to an off-shore vendor who can assist your company in transitioning to app development.
Mobile-based logistics applications increase overall functionality to integrate various aspects of the main system. They assist in increasing overall visibility by generating in-depth reports that summarize distribution processes. These reports may be used by the carriers in the last mile to develop a logistics process that goes step by step to maximize last mile delivery performance.
Plans of action aided by the use of last-mile optimization software help to delegate assets, between factory and warehouse operations and manpower. After last mile software implementation is completed, a base set of data is generated by using historical data. This is an extremely valuable tool that can be analyzed to make better decisions, enhance procedures, and apply them correctly. This is crucial for carrying forth your company’s updated set of last-minute delivery solutions that are aimed at cutting costs and increasing positive outcomes for customers.
Using Last Mile Optimization Software to Optimize Operating Procedures
Once you have established a realistic, measurable performance plan based on your established data set, plans may be set to establish a set of standard operating procedures. This may involve monitoring a driver’s performance. When routes are not integrated or poorly planned, it can result in a great loss of productivity, leaking out your enterprise’s resources. The driver’s time away from the distribution center should ideally be spent in driving along the most efficient route and unloading product, not waiting around or wasting time. With the help of last-mile optimization software, timelines are also monitored for loading time and vehicle checks.
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