Despite all of the advances in route planning technologies, most logistics organizations still see a wide discrepancy in the results that their planners produce. Some planners consistently generate route plans that are lower cost, better utilize resources, and deliver the best customer service. Considering that these planners are using the same route optimization technology, how […]

Delivery and service appointment scheduling strategies have been aggressively evolving for more than 10 years. In my conversations with customers, I continue to learn how far they have advanced and the expanding impact that logistics technology can have on the enterprise. TyresOnTheDrive.com, now Halfords Mobile Expert (HME) part of Halfords Group PLC, a UK provider […]

As more of the economy comes back online, distribution-oriented companies find their business in one of the following situations: volumes are up but costs have risen faster or, volumes are down considerably, and they don’t appear to be coming back any time soon. In both cases, the objective is to right-size distribution operations to drive down costs and dramatically improve productivity. Now is the time for distribution companies to look hard at their current fleet strategies, tactics and use of technology to make a step change in operational performance. Here are two ways fleet operators can make a difference.

We’ve been receiving a number of questions from customers asking how to mitigate the impact of COVID-19 (aka coronavirus) on their operations, employees, customers and carriers. The good news is there is a lot that can be done now with your existing logistics and supply chain solutions. You could also quickly take advantage of new […]

Over the last 10 years, I’ve had the chance to work with companies that have turned home delivery into a competitive advantage or reduced their costs by using counterintuitive strategies and tactics. On a recent trip to Europe, I had a chance to catch up with a customer who, for several years, has been using […]

Real-time transportation visibility has become a powerful tool for shippers and logistics services providers (LSPs). Because the market is so hot, a number of transportation visibility vendors have entered the space and, to get attention, have made big claims about their tracking capabilities, which are misleading potential users. What we are seeing is a bad […]

The over-the-road capacity challenges of the last year have caused a lot of shippers to rethink their carrier acquisition and retention strategies. While the capacity situation is better than in 2018, the capacity challenge never goes away and carriers across the board have learned to become more particular about which shippers they will do business […]