John Kruzan

Joined: 11/05/2020
Articles: 2

Guest Commentary, Logistics Trends, Transportation, Transportation Management Systems

The Challenge of Profitable Shipping in an OmniChannel World

The need to provide online customers with transparency to shipping costs is well known. According to KISSmetrics, unexpected shipping costs account for nearly one-third of all abandoned shopping carts. And the importance of providing online shoppers a variety of service…

John Kruzan
05/05/2016

Guest Commentary, Transportation Management Systems

Guest Commentary: Not So Fast: How Technology is Slowing Express Delivery

Over the last few years, FedEx and UPS have seen significant shifts in how domestic and international customers are shipping. The shift from express to ground products is growing at an unprecedented rate – impacting carrier financials and even their…

John Kruzan
08/06/2013