Author Archive for Roger Falkenstein

Retailers’ secret advantage for lightning-fast order deliveries

How and when an order is delivered plays a huge role in the experience of an omnichannel retail consumer. Particularly in an industry where retailers offer most of the same items at similar prices, the speed of delivery can be a customer’s deciding factor. The need for speed and convenience in our lives – combined with shorter and shorter delivery promises by online giants like Amazon – have helped shift expectations from multi-day deliveries to […]

Read More →

Three Reasons Online Grocery Shopping Will Gain Momentum in the Years Ahead

Mention an online retailer and most people think of giants like Amazon or eBay. In most cases, grocers don’t come to mind quickly. That’s not surprising when you consider that grocers have been slower to incorporate e-commerce channels than other industries. In fact, online grocery sales are only about one percent of the $631 billion U.S. grocery market, making this category one of the least penetrated for online sales, according to the global agency Fitch […]

Read More →