Author Archive for Steve Banker

Benchmarking: A Key Ingredient to Campbell Soup’s Ability to Greatly Improve their Forecasting

Campbell Soup’s forecast accuracy had gradually deteriorated. The company engaged in advanced benchmarking as part of a holistic strategy to improve our results by strengthening their processes, people, and tools. The result? Forecast accuracy better than the industry average.

Read More →

A Practical AI Platform? What a Concept!

I’ve been briefed by several providers of AI platforms. I’m left uneasy by these briefings. It is as if Artificial Intelligence is like a magic wand, wave it and your problems disappear. But Teknowlogi appears to have a practical AI Platform, the first I’ve come across.

Read More →

B2B Companies Also Need to Improve their Multichannel Capabilities

Companies with B2B order flows have been slower to understand the important role a distributed order management system can play in increasing customer satisfaction, sales, and helping to insure orders flow to customers in the most profitable way possible.

Read More →

Robust Benchmarking of the Demand Management Process is Possible

Robust benchmarking is difficult. It is now possible to do robust benchmarking of the demand management process. That is much harder to do than you might think.

Read More →

Put SAP Leonardo Live on the List of Must Attend Supply Chain Conferences

Most of the shows I attend have users speaking about how they use established solutions to reduce supply chain costs or improve service. End users speaking about how they are using evolving technologies to transform their business are rare.  The number of stories focused on transformation at Leonardo Live was impressive.

Read More →

Prices that Walmart and Amazon Can’t Touch

Lidl has opened up its first store in the US. Walmart has a reputation for low cost, Amazon for low cost and a wide assortment. But based on what I’ve seen, they can’t touch Lidl’s prices. There is a supply chain story here.

Read More →

Bill Gates and the Digital Supply Chain

There has been an explosion of new sensor data available to be used to create digital supply chains. While we use the term “digitization”, Bill Gates had a better label close to 20 years ago, “the digital nervous system.”

Read More →

High Touch, Blended Transportation Management Solutions Can Reduce Freight Costs

Blended solutions are emerging – part transportation management system, part managed services. This case study explore the benefits one shipper got from this solution.

Read More →

Nu Skin Selects XPO as a Lead Logistics Provider in a Vested Outsourcing Agreement

A lead logistics relationship is a significant commitment. There deals should always be based on several key collaborative principals. The XPO/Nu Skin deal is one of the few deals explicitly based on these “getting to win” concepts.

Read More →

Leveraging Network Effects to Improve Managed Transportation

Jeff McDermott, the Sr. Vice President of Transportation at GEODIS, made the point in a conversation with me that there have been several new entrants providing managed transportation services. “Cloud-based transportation management systems (TMS) have lowered the barriers of entry in this field. But small players don’t have the economies of scale.” By economies of scale, Mr. McDermott is referring to network effects; being able to leverage visibility to large numbers of transportation moves and […]

Read More →