Baseball has a key performance indicator that is unrivaled. The Wins Above Replacement Value tells a team exactly what they need to do to succeed. In business, and the supply chain realm, no other success metric has this clarity.
The perfect order metric (POM) is one of the most critical metrics in fulfillment. The Warehouse Education and Research Council’s (WERC) definition of the perfect order metric is that a perfect order is delivered: Complete; On time; Damage free; And, with the correct documentation and invoicing. This is tough to achieve a very high POM […]
In the spring of 2013, TMW Systems released the results of a survey involving over-the-road, long-haul truckload carriers. Operating in one of the most competitive segments of the trucking market, truckload also represents the core business of most diversified transportation service companies. As we approach the release of the 2014 version of the TMW survey, […]
…is the same problem that has always existed with data: it is often wrong, outdated, or incomplete. Whenever I ask supply chain professionals, “What was the most difficult and time-consuming part of your software implementation project?” the answer I get is almost always the same: collecting and cleaning the data. This was true fourteen years […]
ARC Advisory Group surveyed 52 logistics executives and asked them if their companies were using any sort of warehousing costs per unit measurement, defined as “total warehousing costs/total units shipped.” Thirty-seven percent of the respondents were not using this this metric type, which is far too low. Ideally, if a company is doing pallet shipments, […]
Is your company getting ready to sign an agreement or renew a contract with a third party logistics provider (3PL) or continuing a partnership with an existing 3PL partner? If so, do you have a service level agreement in place which clearly spells out key performance indicators (KPI’s) for your 3PL and do you review […]
I read the book “Moneyball” by Michael Lewis and loved it. It was about how the Oakland Athletics, a baseball team with a small payroll, bucked conventional thinking and made themselves a consistent playoff team in the late 1990s and early 2000s while competing against much wealthier teams with much larger payrolls. Their ability to […]