Archive for Dell

SummerCon 2018: A Great Supply Chain Conference

There is terrific payback from supply chain design solutions. At GM, the supply chain design team is an in-house consulting group. Annually, the projects they take on save between 5 to 10 percent of the in scope spend. They have done many projects in the logistics area, some on an ongoing basis. Logistics costs as a percentage of revenue decreased every year from 2013 to 2018. That is a remarkable feat in today’s freight environment. Considering the size of GM’s transportation spend, $6.5 billion, and the length of time they have been at this, it would not surprise me at all if this small team has saved GM over a billion dollars.

Read More →

Dell’s Perfect Order Journey

Dell has a complex supply chain. And, this complexity has, over time, had a corrosive effect on Dell’s order fulfillment performance. In Dell’s case, when they dug into this by talking to customers, what they heard over and over was “I want you to build, ship, and deliver what I ordered, when you said you would.”

Read More →

Dell and Caterpillar Reduce Freight Costs with Mode Shift

The CSCMP Annual Global Conference, the most important supply chain conference of the year, had some nice mode-shift case studies. Speakers from Dell (Rob McIntosh, Global Reverse Logistics Director) and Caterpillar (Tom France, Director of Global Transportation) shared their insights and experiences last Monday. In the case of Dell, a manufacturer of personal computers (PCs) and other electronics-based technology products and solutions, the shift meant moving from flying international bulk air to increasingly making use […]

Read More →

This Week in Logistics News (January 14-18, 2013)

Countless: the number of double spaces after periods I’ve had to delete as an editor over the years. Last weekend, Slate republished a much discussed article from two years ago titled, “Space Invaders: Why You Should Never, Ever Use Two Spaces After a Period.” If you are guilty of this writing crime, please read the article, and in the spirit of Lean and continuous improvement, stop adding that extra space. In this week’s news… SAP […]

Read More →

Dell Uses Artificial Intelligence at Global Command Centers

At the ToolsGroup North American User Forum earlier this fall, the company’s CEO talked about how ToolsGroup is incorporating machine-learning technology into its demand planning solution. Machine learning, which is a branch of artificial intelligence (AI), uses specially-designed algorithms to generate predictions based on entered data. ToolsGroup is using AI to improve its demand forecasting capabilities. For example, the company is looking to see if it can create variables based on new sources of data, […]

Read More →