Archive for ecommerce

Robots for eCommerce Fulfillment

For robots in eCommerce fulfillment, last year was the year of pilots. This year customers are willing to publicly speak about the benefits they got from eCommerce robots at eft’s 3PL & Supply Chain Summit in Atlanta.

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What’s New in Last Mile Routing?

Last Thursday, UPS announced its plans to deploy 50 plug-in electric delivery trucks supplied by the Workhorse Group. What increased UPS’s willingness to invest in these vans is innovative “smart charging” software that has implications for last mile routing. There are other interesting developments in last mile routing as well.

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Explosion in eCommerce Leads to New Shipping Solutions

While robust parcel solutions offer workflow designed to prevent paying too much for a particular shipment, the workflows in the retail multicarrier solutions can be both more extensive and much more interesting. The Descartes Systems Group acquired a company called Oz DEVELOPMENT that is designed for small and medium sized retailers. Ken Wood, the Executive Vice President of Product Management at Descartes, explained that small and medium sized business may need to “touch multiple ecommerce […]

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The Best Part Of Daimler’s New Drone-Equipped Delivery Van Has Nothing To Do With Drones

Even though the idea of launching drones from the roofs of delivery vans, is silly; Daimlers new van is impressive nonetheless. The idea of a car maker as a provider of a holistic delivery system that combines the vehicle, material handling hardware and special racking, and enterprise software is a very interesting. That, not drones, is what makes a true step forward in the automotive industry.

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eCommerce Shippers Need New Solutions

In my conversations with industry pros, there was a disagreement about whether there was much of any growth in the use of parcel software in most industries. But there was no disagreement that ecommerce and omni-channel initiatives were leading to a double digit growth in sales of multicarrier software to retailers. Ecommerce was also leading to increased usage of parcel software by consumer goods companies who were engaged in drop shipping their products directly to a […]

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This Week in Logistics News (March 25-29, 2013)

Lots of interesting news this week related to e-commerce fulfillment and same-day delivery, so let’s get right to it. Wal-Mart may get customers to deliver packages to online buyers (Reuters) Wal-Mart Introduces Lockers as It Battles Amazon in E-Commerce (New York Times) Google launches same-day delivery in San Francisco Bay Area (Reuters) UPS Expands Expedited Ocean Freight Services, Global Reach UPS, Teamsters “far apart” as contentious labor talks continue (Logistics Management) North American Trade Numbers […]

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Distributed Order Management, A Critical Application

A relatively small number of software vendors offer distributed order management (DOM) solutions; IBM, Manhattan Associates (a Logistics Viewpoints sponsor), and Oracle are the best known of these vendors. What is DOM? It is a central order orchestration hub for companies with complex fulfillment networks. A DOM provides… a common view of inventory for companies with diverse order management or enterprise resource planning (ERP) systems; the ability to designate how an order should be fulfilled […]

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An Amazon Study Shows Why Same-Day Deliveries Matter

There’s been a lot of buzz lately about same-day delivery, with Amazon, Walmart, Nordstrom, Macy’s, Google, and eBay all launching or ramping up their efforts in this area (see “On Amazon’s Quest for Same Day Delivery” and “Google, Same-Day Delivery, and Container Tracking”). Here is why it matters: it results in fewer abandoned shopping carts. In a study with its Amazon Prime customers, Amazon found that merely displaying an icon touting same-day availability increased conversions […]

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John Lewis Excels at Mutichannel Retailing and Fulfillment

John Lewis is a leading retailer in the United Kingdom. The chain includes 29 full-line department stores, 8 At Homes (small format stores), and an online/catalogue business. The company differentiates itself on customer service. When a customer orders a bed and a washing machine, for example, John Lewis not only delivers the items, it also offers to take away and dispose the old bed and washing machine. A customer can order items in a store […]

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