Archive for free shipping

This Week in Logistics News (October 14-18, 2013)

Several years ago, I interviewed CIOs and IT executives from leading third party logistics (3PL) companies, and one of the most interesting findings was that their teams spent a majority of their time fixing and cleansing data. I’m sure if I conducted those interviews again today, the story would still be the same. Therefore, I wasn’t surprised by an article in today’s Wall Street Journal about how faulty data is hindering the HealthCare.gov rollout. Here’s […]

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Guest Commentary: Not So Fast: How Technology is Slowing Express Delivery

Over the last few years, FedEx and UPS have seen significant shifts in how domestic and international customers are shipping. The shift from express to ground products is growing at an unprecedented rate – impacting carrier financials and even their own networks. As recently as last month, UPS posted a four percent drop in revenue with CEO Scott Davis calling the financials “disappointing.” He, like FedEx’s Fred Smith, acknowledges the shift to slower – and […]

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UPS, Omni-Channel Fulfillment, and the Perils of Market Research

It used to be the marketing department did market research, and then it was the job of product development to create products that tapped into the profitable market niches that marketing identified. But market research can also tell a company what kind of supply chain it needs to develop. One case in point, many retailers are trying to develop an omni-channel strategy. There is some good market research on what customers want. This research has […]

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