Archive for labor management

A Labor Management System that Drives Worker Engagement? Who are You Kidding?

Manhattan’s Active Labor Management built in new features supporting worker engagement. Historically, a labor management system was more like a slap than a hug. The way they have gamified the system is one of the drivers of their approach to worker engagement.

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Attention Logistics Companies: Temporary Labor Is NOT the Answer

Each year, as the holidays approach, logistics companies are in preparation for the anticipated peak season demand surges. Traditionally, to alleviate the pressure during peak periods, these companies have turned to temporary labor to increase outputs. In fact, holiday hiring hit a multiyear high in 2018, and is expected to continue to rise this year as companies like UPS, Target and Macy’s have announced plans to hire up to 130,000 seasonal workers. However, this year, […]

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4 Workforce Management Jobs that Can’t be Ignored

You know the drill. The order comes in at 3:59pm and company policy says anything ordered by 4:00 gets shipped the same day. You immediately assign it to your workforce to fulfill. But it’s not like the workforce you had when you became a manager 5 or 10 years ago. Whether you call them Millennials or Generation X, Y or Z, they’re just different. They have different lifestyles, different motivations and different attitudes about work. […]

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The Warehouse Labor Gap is Unsustainable

US warehousing and storage industry (3PL) employment grew from 779 million in January 2015 to 1.2 billion in December 2018, a CAGR of 11% from 2015 through 2018. At the same time, US unemployment is at historic lows. This suggests that the warehousing and storage industry must hire workers from other industries. Stories about individual warehouses paints a picture of high demand for labor, low availability, and high turnover rates. Something has to “give”.

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How Genco’s Labor Management Project Uncovered Extensive Opportunities

Last month I attended JDA Focus, the company’s annual user conference. My favorite presentation from the event was that by Tony Simmons, an Operations Analyst from Genco. The presentation discussed Genco’s application of JDA Warehouse Labor Management (JDA WLM) to manage and ultimately reengineer its business processes. I found it to be a great example of how perceptive individuals, when digging into a project, can yield insights and performance improvements beyond the original intent. This […]

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Guest Commentary: 5 Ways to Increase Employee Participation in Continuous Improvement Programs

Getting buy in from employees can be difficult when implementing continuous improvement programs. Employees are often hesitant to change because of the uncertainty on how it might affect them. Getting employees to support the new direction can take time and effort. So what is the best way to increase employee participation in continuous improvement programs? Here are a few suggestions on getting that crucial buy-in from employees: 1. Get Management Truly Involved – The workforce […]

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Guest Commentary: 5 Things That Can Sink Your Incentive Program

Motivating employees to embrace different corporate programs can be complicated. And on top of that, the atmosphere around labor has changed due to new technologies and software, such as modern labor management systems (LMS), which claim to solve all workforce challenges. Running employee incentive programs can be hit or miss. According to ARC Advisory Group, 63% of firms using incentives programs reported gains of 10-30% in productivity, while others reported no change. In either case, […]

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Guest Commentary: Use Lean Labor Management to Reduce Costs and Boost Performance

While the concept of Lean originates in the manufacturing space, it applies across an array of industries. One example is the Retail Industry, which uses Lean concepts to reduce waste and increase quality in the supply chain. Companies are also increasingly using Lean concepts as a foundation for labor management to increase productivity and reduce costs in a warehouse. Most recently, we’ve been applying five guiding principles to create a lean warehouse (which we describe […]

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