Archive for omni-channel fulfillment – Page 2

Best Practices in Omni-channel Home Deliveries

Descartes, a provider of SaaS logistics software solutions, had their Global User & Partner Conference – Evolution 2013 – last week. The best presentation I saw was from Chris Jones, their Executive VP of Marketing and Services, on the topic of Omni-channel Home Delivery. Descartes is a leading provider of routing and fleet management solutions. Two of Descartes customer’s – John Lewis in the UK and HomePlus in South Korea – are using the Descartes […]

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This Week in Logistics News (November 11-15, 2013)

Lots of interesting news to discuss today, so let’s go straight to it. Descartes Unveils Same-Day Delivery Optimization Technology Amazon to Begin Sunday Deliveries, With Post Office’s Help (Wall Street Journal) Gap Inc. Pushes Omnichannel Focus (Women’s Wear Daily) Freight Shipments Rose 0.8% in September from August University of Maryland Selects Resilinc as Supply Chain Risk Partner Truckers Tire of Government Sleep Rules (Wall Street Journal) Lots of news this week related to omni-channel fulfillment […]

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This Week in Logistics News (November 4-8, 2013)

Forget cloud, social, and mobile. Forget WMS and TMS. Forget BI and analytics. As was confirmed for me yet again this week at a conference, the most utilized supply chain and logistics application, the reigning champ of them all, is the Excel spreadsheet. As the saying goes, old habits die hard. In other news… JDA Software to Release Next-Generation Solution for In-Store E-Commerce Picking Operations C.H. Robinson Reports Third Quarter Results XPO Logistics Announces Third […]

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Amazon vs. Walmart: E-Fulfillment vs. Omni-Channel Logistics

There were two recent stories about Amazon vs. Walmart when WalMart announced it was opening two new distribution centers to fill e-commerce orders. One story, in the Wall Street Journal (WSJ), got it mostly wrong (Wal-Mart Builds Warehouse for Web Orders), and a story in USA Today got it mostly right (Retail stores become shipping hubs to battle Amazon). Here are some excerpts from the WSJ article: [Walmart is] building a pair of dedicated warehouses […]

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Omni-channel Last Mile Logistics

The top two guys at FreshStart Logistics, Allen and Bill Ho, came to visit me. Their company sells an optimization engine for TMS. I have a geeky fascination with optimization. I’m don’t have a Ph.D in Operations Research, but I’ve seen the way a number of TMS solutions approach optimization. There were several things I liked about FreshStart’s real-time engine, including the way it can use GPS and traffic data for dynamic routing. But the […]

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Walmart’s Omni-Channel Dilemma

I’ve been reading everything I can get my hands on about what Walmart is doing in the area of omni-channel fulfillment. I am struck with conflicting emotions – awe at the company’s vision and technological approach, and a great feeling of dread that it won’t be able to achieve its vision because of poor in-store execution. The vision is audacious. Neil Ashe, President of Global e-Commerce, said the following during Walmart’s most recent quarterly financial […]

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UPS, Omni-Channel Fulfillment, and the Perils of Market Research

It used to be the marketing department did market research, and then it was the job of product development to create products that tapped into the profitable market niches that marketing identified. But market research can also tell a company what kind of supply chain it needs to develop. One case in point, many retailers are trying to develop an omni-channel strategy. There is some good market research on what customers want. This research has […]

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This Week in Logistics News (June 17-21, 2013)

Summer is finally here, so let’s go right to the news…and then maybe the pool. C.H. Robinson Continues European Expansion with Istanbul Office MercuryGate International Inc. Announces Expanded European Presence Through Partnership JDA Software Announces Integrated Product Roadmap FedEx Corp. Reports Fourth Quarter Earnings Oracle Doubles Dividend; Cloud SaaS Revenues Up 50%, Engineered Systems Up 45% Infor Reports Q4 Double-Digit Growth Natural Gas Seen as Major New Transport Fuel (Wall Street Journal) EU, U.S. leaders […]

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Omni-channel Momentum

Manhattan Associates (a Logistics Viewpoints sponsor) held its annual user conference, Momentum 2013, two weeks ago in Las Vegas. I’ve attended many supply chain conferences so far this year, but none have equaled this conference for coverage of the issues associated with omni-channel commerce. The best speech was the keynote by Matthew Siegel, Executive Vice President of E-commerce at ANN INC., a women’s apparel retailer with 950 stores across its Ann Taylor and LOFT brands. […]

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This Week in Logistics News (May 20-24, 2013)

I’m still recovering from my red-eye flight back from Las Vegas earlier this week. Sleep deprivation was a small price to pay to get home in time for my son’s “moon-bounce-in-my-backyard” birthday party. Take a huge plastic structure, fill it with air, and toss a group of 8-year olds in it — a recipe for hours of ear-piercing fun and laughter. Luckily, no tears were shed, and no bones were broken. I’m now wondering if […]

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