Archive for warehouse management

Is Your Supply Chain Ready for Reverse Logistics? Three Critical Questions to Ask to Reach Your Goals in 2018

Two steps forward – one step back. This old catchphrase is fitting for the current state of ecommerce and reverse logistics. The constant growth and rapid evolution of ecommerce is heightening the volume of returns. In 2016 alone, the ecommerce return rate was 30 percent, compared to under 10 percent of brick and mortar sales (Invesp). Retailers recognize that this number is quickly, and inevitably, rising.  Yet, most treat reverse logistics as an afterthought, focusing […]

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Why Your Supply Chain Should Be Riding the Dynamic Waves Trend

Online retail has rocked order processing to its core. Large, pre-determined replenishment orders are the past. The amount of unique, one-off orders from consumers from anywhere at any time is constantly increasing. As a result, order sizes are consistently shrinking down to single unit fulfillment. Order cycle times are also waning. Twenty-four hour shipping is no longer the expectation. Customers expect same-day delivery. What does this mean for the distribution center (DC)? All aspects of […]

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Measuring the Changing Technology Requirements in Today’s Warehouse

Earlier this month I wrote an article about the changing warehouse order profile. That article presented data and discussed findings from ARC Advisory Group’s warehouse practitioner survey conducted in partnership with DC Velocity earlier this year. The overarching theme of the findings is that the ongoing transformation in the fulfillment environment is quickly shifting order profiles and warehouse operations. Adaptability and responsiveness are becoming more important and direct-to-consumer fulfillment is expected to increase extensively, as is the […]

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Sneak Peak: How Warehouses are Adapting to Rapidly Changing Demands

Prior research by ARC Advisory Group and DC Velocity on omni-channel fulfillment determined that companies expect an average of 40 percent growth in e-commerce sales over the next five years. That research project placed strong emphasis on the use of stores in today’s omni-channel environment. But it also showed that major changes are occurring at DCs as well. To learn more, ARC Advisory Group in partnership with DC Velocity developed and launched a subsequent survey […]

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Insights from CSCMP Annual Conference – Warehouse Management Track

Early this morning I arrived home from the CSCMP Annual Global Conference, held in Sand Antonio, Texas. The conference is still going on as I write this post, and will be concluding later today. This was my first time attending the CSCMP conference, and I was pleasantly surprised at the breadth of topics covered in the sessions. Also, the educational and collegial atmosphere was refreshing. The sessions I attended were interesting and informative. I found […]

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A Maturity Model for Supply Chain Progression?

The World Economic Forum (WEF) released its annual Global Competitiveness Report last week. The WEF bases its competitiveness analysis on its Global Competitiveness Index (GCI). The index considers numerous determinants of national economic competitiveness. It outlines 12 pillars of competitiveness, categorized into three stages of economic development where the given pillars are most important. While reviewing the article for specific mentions of logistics and supply chain, it occurred to me that the CGI framework is […]

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Hitting Omni-Channel from Every Angle

By definition, omni-channel is a term that describes an intersection, or an interplay between commercial “pathways”, and it is also a term that describes a cross-section of business processes. There is the sales aspect of omni-channel as well as the fulfillment and customer service aspects. My colleague Chris Cunnane and I, in partnership with James Cooke of DC Velocity, are in the final stages of a comprehensive research project on omni-channel fulfillment.  We surveyed numerous […]

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The Ottawa Hospital’s Supply Chain Transformation

I’ve been hearing about hospitals implementing warehouse management systems (WMS) in France and Canada. This is a new industry for WMS. So, when Oracle (an ARC client) mentioned that The Ottawa Hospital (TOH) was a WMS customer, I asked if I could interview them. Oracle put me in contact with Cameron Love, Vice President of Planning, Support Services and Clinical Programs at TOH, and with Joanne Read, Director of Logistics, who were both gracious enough […]

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Using an iPhone Barcode Scanning App in the Warehouse

I recently spoke to the folks at BabbleWare, a new software vendor with a low-cost warehouse management, manufacturing execution, and mobile field-based execution applications. BabbleWare mentioned that one of its WMS clients is actually experimenting with using the iPhone as their barcode scanning application. Are they crazy? Yes, you can buy a barcoding application at Apple’s App Store, and it is cheap—only $1.99 for the RedLaser application. The various barcode apps for sale were designed […]

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