While Generative AI has sparked great excitement, a form of artificial intelligence called Causal AI might offer much greater potential. Causal AI offers the tantalizing promise of being able to unravel the intricate web of cause-and-effect relationships that govern business operations. Georgia-Pacific (GP) has demonstrated an application of Causal AI to dramatically improve touchless commerce. […]
UPS dominated business and trade headlines for a day in late January when the world’s largest package delivery company announced plans to cut 12,000 full- and part-time management jobs as part of a new initiative called “Fit to Serve.” What stood out even more was the “subhead” of UPS’ announcement. As reported by The Wall […]
Getting started with AI in supply chain might not start where you think. Some try delving into deep learning or a crash course in generative AI (GenAI), but I don’t recommend starting there. Instead start with the foundation of your AI strategy, which should be an understanding of your company’s supply chain and your data. […]
As a child, I was mesmerized by beauty pageants, especially Miss World, where women from all around the world strutted in gorgeous fashion. I vividly remember the moments when the top winners declared their lofty goals for humanity: solving world hunger! Since the emergence of AI as the shiny object of our times, we see […]
Amazon’s patent for anticipatory shipping generated quite the media buzz a decade ago. My first impression at that time was the mental image it provoked – a delivery truck pulling up to my house and placing a package that I hadn’t ordered on my front door, but ultimately decided to keep. My second impression was […]
Chief supply chain officers feel overwhelmed navigating the intense digital fog surrounding AI in supply chain, so I offer five principles for navigation. For sure, the opportunity for AI in supply chains is massive. First principle: AI should augment humans, not replace them. he capability boundaries AI keeps crossing are nothing short of amazing. These achievements make it easy to forget what machines cannot provide, which I call the 3 C’s: context, collaboration and conscience. Second principle: The expert fusion of AI, heuristics and optimization is key. AI can also model problems at scale to produce […]
Experts have recently warned about the possibility that artificial intelligence (AI) could lead to the destruction of 400 million jobs by 2030. These same pundits also predict that AI could lead to increases in global GDP by trillions of dollars in the same time frame. However, AI’s inability to solve the very limited problem of […]