Amazon’s patent for anticipatory shipping generated quite the media buzz a decade ago. My first impression at that time was the mental image it provoked – a delivery truck pulling up to my house and placing a package that I hadn’t ordered on my front door, but ultimately decided to keep. My second impression was […]
Chief supply chain officers feel overwhelmed navigating the intense digital fog surrounding AI in supply chain, so I offer five principles for navigation. For sure, the opportunity for AI in supply chains is massive. First principle: AI should augment humans, not replace them. he capability boundaries AI keeps crossing are nothing short of amazing. These achievements make it easy to forget what machines cannot provide, which I call the 3 C’s: context, collaboration and conscience. Second principle: The expert fusion of AI, heuristics and optimization is key. AI can also model problems at scale to produce […]
Experts have recently warned about the possibility that artificial intelligence (AI) could lead to the destruction of 400 million jobs by 2030. These same pundits also predict that AI could lead to increases in global GDP by trillions of dollars in the same time frame. However, AI’s inability to solve the very limited problem of […]
You’ve probably already encountered it in a retail setting. You call a support center and a chatbot answers the call, understanding your natural language and providing information on shipment status. This is called ChatGPT, a natural language processing (NLP) tool that runs on artificial intelligence (AI) to conduct human-like discussions in order to assist you […]
Manhattan Associates, a supplier of supply chain management software solutions and the market share leader for warehouse management systems (WMS), had their Momentum user conference a couple of weeks ago. Sanjeev Siotia, the chief technology officer at Manhattan, spoke about the role of ChatGPT for supply chain management in one of the keynotes on day […]
“Our rules of thumb are no longer up to the challenge.” This description by a Chief Supply Chain Officer of the state of the supply chain he found in his new role stuck with me. The tumult of our times has accelerated interest in artificial intelligence (AI) for help more advanced than rules, and ChatGPT’s […]
A key challenge for manufacturers is connecting integrated business planning (IBP) – a longer term plan – to operational planning and execution – what needs to be done in the near term. IBP is a collaborative process involving diverse business functions that is designed to balance demand against supply in a manner that maximizes the […]
