You’ve probably already encountered it in a retail setting. You call a support center and a chatbot answers the call, understanding your natural language and providing information on shipment status. This is called ChatGPT, a natural language processing (NLP) tool that runs on artificial intelligence (AI) to conduct human-like discussions in order to assist you […]
Manhattan Associates, a supplier of supply chain management software solutions and the market share leader for warehouse management systems (WMS), had their Momentum user conference a couple of weeks ago. Sanjeev Siotia, the chief technology officer at Manhattan, spoke about the role of ChatGPT for supply chain management in one of the keynotes on day […]
“Our rules of thumb are no longer up to the challenge.” This description by a Chief Supply Chain Officer of the state of the supply chain he found in his new role stuck with me. The tumult of our times has accelerated interest in artificial intelligence (AI) for help more advanced than rules, and ChatGPT’s […]
A key challenge for manufacturers is connecting integrated business planning (IBP) – a longer term plan – to operational planning and execution – what needs to be done in the near term. IBP is a collaborative process involving diverse business functions that is designed to balance demand against supply in a manner that maximizes the […]
Many companies use the buzzword Artificial Intelligence (AI) in their sales and web pages. Extreme benefits are promised with minimal effort. Install an app on your mobile device, access a software platform, heaven opens up, all the benefits are showering down on you, and everyone walks around with a big smile. Does this sound familiar […]
Accurate 2022 supply chain predictions will be especially valuable due to the prominent impact of supply chain on today’s corporate and personal functioning. Supply shortages, delivery disruptions, inflation, and labor constraints are all top of mind as we begin the new year. The progression or reversal of these trends, and the actions taken to mitigate problems and enhance functioning will all be […]