Earlier this month I attended the Home Delivery World, Click & Collect Show USA, and ETail Show USA joint conference in Atlanta. One of my favorite parts of these conferences is getting a new perspective on an existing problem. And more importantly, I get to learn from my peers who are implementing creative solutions. One […]
When I heard this saying, I thought it so profoundly related to one of the core challenges to supply chain excellence, an inflexible mindset. Too often in supply chain management we are bounded by our approach to supply chain problems, not the problems themselves. For example, one of the greatest challenges in supply chain management […]
Last week, I spoke with Donald Rowley, CIO at Sleepy’s. Headquartered in Hicksville, NY, Sleepy’s is a privately owned mattress retail company with 1,000 stores and 2,900 employees. The company sells mattresses and bedding accessories through its showrooms, website, and call center. Donald and I spoke about route planning and the impact it can have […]
I speak at many conferences throughout the year, and I’m often asked for two things by conference organizers (besides a copy of my presentation): a photograph of me and my bio. The photo I send them was taken almost 15 years ago. I keep waiting for someone to send it back to me with a […]
My wife’s cousin Mike ran the Boston Marathon on Monday. He was running in memory of my wife’s brother Paul who died at age 3 of cancer, before my wife was even born. After months of training and fundraising for cancer research, Mike made it to the 25th mile before the police stopped him and […]