Boot Barn is a retail chain devoted to western and work-related footwear, apparel, and accessories. The company operates over 200 stores in the US and e-commerce websites consisting primarily of bootbarn.com, sheplers.com and countryoutfitter.com. The company also operates store support and distribution centers in California and Kansas. The Wichita, Kansas facility supports the company’s expanding […]

Three years ago, my colleague Steve Banker wrote an article about the Amazon supply chain, asking if it was the most innovative in the world. In the article, he wrote about Amazon Relay, the acquisition of Whole Foods, Amazon the carrier, and the expansion of its warehousing capabilities. As the world is in year two […]

In December of 2019, the global grocery retailer Ahold Delhaize announced it was investing $480 million to transform and expand its US supply chain operations to support a strategy to transition the supply chain network into a fully-integrated, self-distribution model.  My colleague Steve Banker published an informative article in 2020 about this extensive initiative Ahold […]

I recently had the opportunity to speak with Mike Khodl, VP of Differentiated Technologies at Dematic. We spoke mostly about achieving optimal warehouse performance. However, we discussed a number of key subtopics, beginning with the role of software intelligence in automated warehouses as a strategic value driver, and the critical role it plays in in […]

Last week I had the opportunity to speak with Markus Schmidt, President of Swisslog Americas, about warehousing in today’s environment of rapid and often unpredictable change. The coronavirus pandemic exerted widespread impact on order fulfillment operations. But even prior to the pandemic, warehousing and fulfillment were evolving rapidly due to a number of factors, most […]

Many organizations faced the most disruptive year in their history as they dealt with the consequences of the pandemic. Large swings in supply and demand for different product categories and changes in distribution patterns left logistics managers grappling with the biggest challenge of their careers. Challenges that were made all the more difficult by one […]

Merchandise fulfillment variability has been on the rise for a number of years, due in large part to the growth of e-commerce. But all bets were off in 2020 as variability went off the charts. As you can see from the two included images charting the quarterly change in US e-commerce sales (year over year) […]