Archive for Consulting Services

Infosys, the global IT services company with an offshore model, held its annual Infosys Connect conference last month. Two directors from a very large consumer packaged goods (CPG) client spoke during a track session for analysts.

Like many Western multinational firms, this company’s growth will largely come from developing countries, where the company has a goal to acquire 1 billion new customers. But running an efficient supply… Continue reading

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SAP briefed ARC a while ago on its benchmarking services, the company’s version of the benchmarking metrics offered by the Supply Chain Council (SCC) and the Warehouse Education Resource Council. In fact, SAP tells us that it is “compliant” with the SCC’s Supply Chain Operations Reference (SCOR) model. This basically means that many, but not all, of SAP’s metrics come from the Supply Chain Council… Continue reading

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Categories : Consulting Services
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So says Peter Skurla, the man credited with coining the phrase “Sales & Operations Planning” and a principal at Oliver Wight, the consulting organization most strongly associated with expertise in S&OP.  Over my years of covering supply chain management, several companies have told me how helpful “Ollie Wight” has been in helping them get to a better S&OP process.

In a conversation with Peter, he made the point… Continue reading

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Last month, HighJump issued a press release that really caught my eye.  It wasn’t so much the headline (“HighJump Software Offers Promotion Including Complementary ROI Assessment for Its Labor Management System”), but a sentence buried deep in the press release:  “This special offer for HighJump Labor Advantage allows companies with constrained capital budgets to realize the benefits of a labor management system before paying for the license

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Back in November, I commented on how I was feeling a bit “greened out,” how there were fewer and fewer new developments to discuss or analyze, and how all the case studies presented at conferences were sounding the same to me (“All Greened Out (Until the Asteroid Comes)“).  I was ready for the next phase of innovation, and I highlighted a couple of hypothetical case studies that I was… Continue reading

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