Author Archive for Chris Jones

What Makes A Visibility Project Successful?

With the advancements made in GPS-based real-time tracking of commercial transportation over the last several years, visibility has become a hot topic again. Today, we can know the location of our freight on an almost instant basis and even get accurate predictions of when it will arrive. Recently, I was with a large retail customer who is interested in adding this capability to the visibility solution that they successfully deployed years ago. I am pretty […]

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Mobile Technology Adoption – The Weakest Link in Your Delivery Strategy?

If there was a subject that I should not be writing about now, it’s this one. Mobile applications and technology have advanced considerably. However, too many implementations struggle to rollout successfully because they underestimate the challenges that exist in getting drivers to use it correctly and consistently. This is becoming a critical issue, as Customer Facing Supply Chains rely on accurate and timely data from the mobile devices in the field to enhance the customer […]

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Fleet Management Strategies of Top Performers

Fleets are a double-edged sword. On one hand, they can be a competitive differentiator for companies that compete on delivery service. On the other hand, they can be expensive to operate. So, what makes for a successful fleet operator? In our Fleet Management Strategies of Top Performers, Descartes recently surveyed 130 companies with fleets across the globe to determine how leaders think differently. Some of the results are simple but surprising, and the charts tell […]

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The Real Value of Logistics Solutions May Not Be in Logistics

Most logistics technology projects have their return-on-investment (ROI) center around the benefit they provide to the logistics organization. That is far from the complete picture.

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Are We at a Tipping Point for Logistics Technology Value?

I’m beginning to wonder if we have hit an inflection point where investment in logistics technology will broadly create business performance gaps. We recently partnered with several organizations to look at business strategies, tactics and logistics technology. The message was clear – investing in technology was the number one strategy. However, success doesn’t necessarily look so certain as there was clearly a difference in spending between the “haves” and “have nots”. Will we see a […]

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Getting (Even) More from Your Transportation Management Solution

Getting benefits from a modern transportation management solution that has just gone live is just the first wave of value available. There’s a lot more that can be gained when companies recognize that transportation management solutions are more than execution systems. With the ability to model alternate scenarios, logistics organizations can more accurately model the benefits and challenges of proposed changes to transportation strategies and processes, and continue to enhance the business value they receive […]

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Why Pool Distribution Now?

Pool distribution as a store replenishment strategy is more relevant than ever because of decreasing margins and the need to move goods quickly to stores in reaction to changing consumer demand. Pool distribution is a great example of the power of the “network effect”, as it leverages numerous retailers and pool operators to substantially lower distribution costs and increase delivery frequency. While pool started with specialty retailers, it is applicable across much of the retail […]

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Forwarder / Broker Benchmark: Challenging Times for Logistics Intermediaries

Forwarders and brokers are a critical part of international supply chains. They operate in incredibly competitive markets that can be characterized by tight margins and highly influenced by regulatory change. This past spring, we conducted a benchmark study with over 100 forwarders and brokers to evaluate how macroeconomic changes were impacting them, the strategies and tactics they were using to be successful and the importance of technology to their business. Below, we’ve included some of […]

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Home Delivery Benchmark – A Detailed View

The strategies, tactics and technology of home delivery are evolving quickly and constantly. It’s tough to keep up with the innovation that is happening in home delivery and also sort out the reality from the hype in the press. As Chris Cunnane described in his report Descartes Evolution – Logistics in Motion, we conducted a survey of a number of our customers to get a broader sense of what was actually happening and how retailers […]

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2016 Supply Chain Predictions

Now that I am finally off the road for the balance of the year, I had a chance to sit down and look at some of the macro trends of 2015 and how they could impact logistics operations and technology providers in 2016. In some respects, the biggest trends are continuations from the past several years. Ecommerce, the economy, customer experience and security are dominating the headlines. They are as fundamental as a shifting population […]

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