Archive for Omni-channel logistics

Integrated Assortment Planning: A Vital Capability for Retailers

In today’s changing market dynamics, the retail business is getting more competitive by the day. Increasing competition by online marketplaces, along with evolving consumer expectations and shopping patterns are making the category management decisions more complex. As customers’ options increase, so do their expectations. Assortment planning decisions made by these teams need to be more dynamic and localized as manual analysis based on broad assumptions and averages do not suffice anymore. Here are the vital capabilities for surviving in the new world of retail.

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Editor’s Choice: Retailers: Is Your Transportation Strategy Ready for Peak Season?

Note: Today’s post is part of our “Editor’s Choice” series where we highlight recent posts published by our sponsors that provide supply chain insights and advice. This week’s post comes from Logitsyx Technologies. Now is the right time for retailers to review their transportation strategy and consider the lessons they’re learning during the coronavirus pandemic.  For example, is the transportation strategy flexible? Is it scalable?  Has it met the demands of this unusual environment? Or are changes necessary? Here are six opportunities for retailers to optimize their transportation strategy to meet 2020’s peak season challenges.

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Amazon, FedEx, and UPS Prepare for the Post COVID World

The post COVID world will likely look a lot different than what we experienced just a few short months ago. As economies begin to open, restrictions abound and are likely to remain in place until a vaccine is created and administered across the country. In this post COVID world, the supply chain will continue to be a key cog in ensuring that the economy can function, and home deliveries will be the new normal for more and more of our retail needs. To that end, Amazon, FedEx, and UPS have put changes in place to deal with the changing nature of customer demands and interactions.

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Near Term Forecasting powered by AI

One thing that I find interesting in the AI movement is the creative use of data and algorithms to solve old problems in a new way or to solve new problems. My colleague, Vikram Srinivasan talked about one such new problem in a previous blog post:  AI is Changing Everything We Thought About Forecasting Demand. Vik discussed how AI is helping improve demand forecasting with additional data and new algorithms. Digging deeper, he mentioned an […]

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Blue Yonder ICON: Supply Chains Can Save the World

As an analyst at ARC Advisory Group, this is normally my busy travel time of the year. Along with my colleagues Steve Banker and Clint Reiser, I am usually attending a number of industry and customer events across the country. However, this year things are very different; coronavirus is pushing these events to online virtual affairs. Yesterday, I attended Day 1 of Blue Yonder ICON and DEVCON, the company’s virtual user conference initially scheduled to […]

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Powerful Reactions: Omnichannel Responds Well in a Crisis

By February, omnichannel retailers were responding to the Coronavirus (COVID-19) pandemic, closing stores and factories in China, and reallocating inventory to still-active markets to mitigate the pandemic’s initial impact. Changes of this magnitude and nature do not come easily for most retailers, but those with truly integrated omnichannel systems can see, project demand for and shift inventory with relative ease, just one of the many ways omnichannel retailers can respond to a global pandemic or […]

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NRF 2020: The Rise of the Store

A record crowd of 40,000 people attended the National Retail Federation (NRF) Big Show in New York City this week to see what new solutions and innovations software suppliers had in store for 2020 and beyond. The usual themes were still very present as solution providers and retailers alike were more than happy to talk about omni-channel, mobility, and machine learning, to name a few. This year, two recurring themes jumped out at me: an […]

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How Much is it Worth to Steer Customers’ Delivery Appointment Choices?

Over the last 10 years, I’ve had the chance to work with companies that have turned home delivery into a competitive advantage or reduced their costs by using counterintuitive strategies and tactics. On a recent trip to Europe, I had a chance to catch up with a customer who, for several years, has been using the concept called the “eco-friendly” delivery option to steer its customers’ delivery choices to improve productivity. The results they shared […]

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The Micro-Fulfillment Center Automation Race

Micro-fulfillment center automation is poised for rapid growth. Customer proximity, throughput, responsiveness, and space utilization are critical factors for success. Innovative companies are addressing the micro-fulfillment challenge with cutting-edge technology and process innovations. Front and center is a number of automation technologies that can be categorized as a hybrid of shuttle system and robotic technologies.

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Where Does Last Mile Go from Here?

Omni-channel continues to be one of the hottest trends in supply chain management today, basically touching every software application you can imagine. In order to truly be omni-channel, retailers and brand manufacturers must provide a unified brand experience for their customers. This is true for all three major phases of the customer journey – before, during, and after the sale. The last mile of an order tends to be the most costly and headache inducing […]

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