Archive for Retail

The Other Side of the Coin for Crowdsourced Deliveries

A few months ago, I wrote an article about using crowdsourced deliveries for last mile success. In the article, I touched upon a few key points regarding crowdsourced deliveries. First was the rapidly expanding market for crowdsourced deliveries. Major retailers such as Target, BestBuy, Macy’s, Staples, and Walgreens, to name a few, are currently offering crowdsourced deliveries to their customers. But the market has moved beyond traditional retailers, as restaurants that typically have not offered […]

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Drone Deliveries: Are They Actually on the Horizon?

The United States has been lagging behind other parts of the world when it comes to the testing and adoption of drones for last mile deliveries. This is not due to a lack of interest or research and development efforts from some of the largest drone manufacturers. In fact, companies such as Amazon, Google, and UPS have invested incredible amounts of money into how they can deploy drones to make deliveries. These companies have also […]

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Home Depot Grows Revenues by Investing in Time Definite Deliveries

Most companies invest in transportation management solutions to cut costs. Home Depot has proven that investing in this can improve service and grow revenues. This article describes the path they took to put this business case together.

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Personalization is Paramount – Finding Success in the New Age of Retail

Retail is in the midst of a fundamental shift, thanks to the emergence of the digitally-savvy consumer. Shopping today often includes online product research, comparison price shopping between sites, online customer reviews and more – arming consumers with a wealth of knowledge before they even set foot in a store. While these behaviors have added a layer of pressure for many retailers who had grown accustomed to mainly relying on lower prices and shipping discounts […]

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NRF 2018: IoT and Fulfillment for the Customer Experience

Earlier this week, I attended the National Retail Federation’s (NRF) Big Show at the Jacob Javits Center in New York, NY. This marked the tenth straight year that I have attended the event as an analyst. Over the years, certain key themes have emerged, and many of those themes have remained in place each and every year. Namely, these themes and trends include omni-channel (or at the least the evolution from multi-channel to cross-channel to […]

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The Amazon Supply Chain: The Most Innovative in the World?

Is the Amazon supply chain the most innovative in the world?  A very strong argument can be made that it is just based on their activities of the last year.

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Top 10 Logistics Stories of 2017

2017 is just about in the books, and it has been a busy year for the supply chain industry. Let’s look back at ten of the top logistics stories of the year. Drones 2017 has been the year of the drone. There’s been a lot of interest in using drones for last mile deliveries. In the US, an easing of FAA regulations could finally make it a reality, which is good news for the likes […]

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2017 Holiday Planning Guide

Now that Halloween is behind us, the time has come to focus on bigger things: the 2017 holiday season. Retail imports have been on the rise as the industry braces for the busiest time of the year. The National Retail Federation’s (NRF) latest projections call for a 3.6 to 4 percent increase in holiday sales for 2017 over the same period in 2016. That makes for a total of $678.75 billion to $682 billion, up […]

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Omni-Channel Profitability Through Inventory Optimization

The challenges involved in achieving omni-channel profitability are not new. By now, the difficulties of executing on the omni-channel retail promise are well-known, as is the importance of delivering on this promise for consumers whose demands continue to rise. E-commerce advances, both in terms of market share and technology, have created the expectation that consumers can receive their purchases when and how they want them, no matter what they’re after – “out of stock” is […]

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The Real Value of Logistics Solutions May Not Be in Logistics

Most logistics technology projects have their return-on-investment (ROI) center around the benefit they provide to the logistics organization. That is far from the complete picture.

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