Early this morning I arrived home from the CSCMP Annual Global Conference, held in Sand Antonio, Texas. The conference is still going on as I write this post, and will be concluding later today. This was my first time attending the CSCMP conference, and I was pleasantly surprised at the breadth of topics covered in […]
CSCMP is only a week away. Clint Reiser and I will be presenting our findings from an omni-channel fulfillment survey we conducted in partnership with James Cooke and DC Velocity. Omni-channel is all about the convergence of channels to provide a unified brand experience for the customer. Each channel has its own experiences, advantages, and […]
By definition, omni-channel is a term that describes an intersection, or an interplay between commercial “pathways”, and it is also a term that describes a cross-section of business processes. There is the sales aspect of omni-channel as well as the fulfillment and customer service aspects. My colleague Chris Cunnane and I, in partnership with James […]
ARC Advisory Group conducts an annual analysis of the global warehouse management systems (WMS) market. The research process includes the analysis of large amounts of information and interviews with executives from numerous WMS software companies; and the process concludes with the publication of ARC’s WMS Global Market Research Study. This years’ study confirmed that the […]
Last Tuesday it was announced that the CEO of JDA had been replaced with an interim CEO. Perhaps because I tend to be product focused, I find the most significant recent announcement the news that JDA had productized a Flowcasting solution. Previously, RedPrairie, a firm acquired by JDA, had a joint partnership to provide consulting […]
Last week, several colleagues and I attended JDA’s annual user conference in Las Vegas. The theme of this year’s conference was “Outperform” and had over 2200 customer attendees. The customer case studies were very informative, and could pique the curiosity of executives from every walk of life or industry. The show stopper for Day 2 […]
March 24 marked the 25th anniversary of the Exxon Valdez oil spill in Prince William Sound in Alaska. The impact of the oil spill is still being felt today. While the majority of species affected by the spill have recovered to pre-spill levels, and the commercial fishing industry has mostly recovered, federal scientists estimate that […]