Author Archive for Karen Sage

ERP + TMS: The Best of Both Worlds

Does your business need a Transportation Management System (TMS) or an Enterprise Resource Planning (ERP) system? For supply chain managers, the answer to this question is increasingly becoming “all of the above.” Over the last 30 years, Enterprise Resourcing Planning (ERP) systems have evolved into large-scale systems that form the foundation for most modern businesses. The ERP is a nearly ubiquitous system used by thousands of organizations to manage business information, providing a high-level view […]

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A Second Chance at a First Impression

E-commerce businesses are continuing to allocate more resources and energy into building a consumer-driven supply chain. As the work unfolds, one thing is clear – the end delivery is becoming the new handshake between consumers and brands. Today, customer experience plays as much of a vital role for consumers as product quality and price. In fact, 76% of consumers say they view this experience as the true test of how much a company values them. […]

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