Archive for TMS

My Take: How Autonomous Trucks Will Impact Shippers

Whether you’re a carrier or a shipper, autonomous trucks (ATs) are in our industry’s future – and are coming at us quickly! But the typical benefits we hear about – safety, efficiency, the solution to driver shortages – mostly pertain to the carrier side. So what about shippers? How much will ATs change the day-to-day operations of a shipper? I think shippers have been somewhat forgotten in the whole discussion around autonomous trucks, yet they […]

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Is it Time for Businesses to Rethink Path to Customer Satisfaction?

Books have been written, tools like Six Sigma have been embraced, and most people seem to agree that companies retain customers by providing good service and poor customer service results in lost business. Further, the cost of acquiring new customers is much higher than maintaining positive relationships with existing customers. Data consistently supports these theories. A Business Insider Intelligence Report about customer service states that 66 percent of U.S. consumers are willing to spend more […]

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Logistics Technology Industry Research – The Key to Informed Investing

My colleagues and I often mention our current research projects in our blog posts, and proceed to note some of the findings or even just some of the considerations at hand. In a recent post, I mentioned “Analysts at ARC Advisory Group receive periodic inquiries from potential investors such as private equity firms and venture capitalists looking to get a better feel for a technology market.” It occurred to me that many Logistics Viewpoints readers […]

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TMS Implementation Drives Long-Term ROI

Selecting a transportation management system (TMS) is no easy feat. In other articles, my colleagues have discussed key considerations when choosing a TMS, such as why RFPs aren’t generally helpful and the difference between deployment options. After the work of selecting a TMS comes the no less rigorous step: implementation. During a TMS implementation, there are some phases during which an organization can set itself up for an improved ROI down the road. Initial steps […]

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Buffett Bets Against Autonomous Trucks

Warren Buffett made a multibillion dollar bet against the viability of autonomous trucks anytime soon. This was a good bet. The technological hurdles in getting to fully autonomous trucks remain substantial.

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High Touch, Blended Transportation Management Solutions Can Reduce Freight Costs

Blended solutions are emerging – part transportation management system, part managed services. This case study explore the benefits one shipper got from this solution.

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Competing in an Amazon World – Technology is the Key

One of the most discussed topics in supply chain management today is the “Amazon Effect.” Clearly, the Amazon business model has affected many industries, including retail, manufacturing and distribution. Consumers now expect — and get — free next-day or second-day delivery on everything from electronics to shoes. To ask your customers to accept anything less in an Amazon world would be like telling your teenager that their iPhone is going away, but they are welcome […]

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ERP + TMS: The Best of Both Worlds

Does your business need a Transportation Management System (TMS) or an Enterprise Resource Planning (ERP) system? For supply chain managers, the answer to this question is increasingly becoming “all of the above.” Over the last 30 years, Enterprise Resourcing Planning (ERP) systems have evolved into large-scale systems that form the foundation for most modern businesses. The ERP is a nearly ubiquitous system used by thousands of organizations to manage business information, providing a high-level view […]

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What Fleet Routing Solution is Right for My Company?

The idea that a supply chain solution should not be a “black box” solution – a solution that forces planners to blindly trust the output of the optimization engine – has been around for close to twenty years. In transportation, the need for this has been glaringly obvious because of all the parameters that can go into a “solve.”

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Creating a More Stable Environment for Navigating Demand and Rate Changes Using Transportation Optimization

A sophisticated transportation management system (TMS) can help companies overcome the challenges of modern shipping. Transportation modeling technology can help shippers evaluate the effects of uncertainty and variability in their networks. In this way, they can effectively manage logistics across an entire, dispersed ecosystem. Modeling helps users to understand and prepare for the impact of any potential changes before they are operationalized. These changes can range from expanding networks to carrier flux or even to growing businesses, all of which require adjustments to logistics.

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