Archive for TMS

Driver Pay: Let’s Pay for ALL the Work They Do

When it comes to long haul shipments, drivers are paid mainly based on the distance they travel. Should driver pay instead based on the hours a trip takes to complete? It would be fairer and toady’s technology supports this in a way that was not always true.

Read More →

Home Depot Grows Revenues by Investing in Time Definite Deliveries

Most companies invest in transportation management solutions to cut costs. Home Depot has proven that investing in this can improve service and grow revenues. This article describes the path they took to put this business case together.

Read More →

My Take: How Autonomous Trucks Will Impact Shippers

Whether you’re a carrier or a shipper, autonomous trucks (ATs) are in our industry’s future – and are coming at us quickly! But the typical benefits we hear about – safety, efficiency, the solution to driver shortages – mostly pertain to the carrier side. So what about shippers? How much will ATs change the day-to-day operations of a shipper? I think shippers have been somewhat forgotten in the whole discussion around autonomous trucks, yet they […]

Read More →

Is it Time for Businesses to Rethink Path to Customer Satisfaction?

Books have been written, tools like Six Sigma have been embraced, and most people seem to agree that companies retain customers by providing good service and poor customer service results in lost business. Further, the cost of acquiring new customers is much higher than maintaining positive relationships with existing customers. Data consistently supports these theories. A Business Insider Intelligence Report about customer service states that 66 percent of U.S. consumers are willing to spend more […]

Read More →

Logistics Technology Industry Research – The Key to Informed Investing

My colleagues and I often mention our current research projects in our blog posts, and proceed to note some of the findings or even just some of the considerations at hand. In a recent post, I mentioned “Analysts at ARC Advisory Group receive periodic inquiries from potential investors such as private equity firms and venture capitalists looking to get a better feel for a technology market.” It occurred to me that many Logistics Viewpoints readers […]

Read More →

TMS Implementation Drives Long-Term ROI

Selecting a transportation management system (TMS) is no easy feat. In other articles, my colleagues have discussed key considerations when choosing a TMS, such as why RFPs aren’t generally helpful and the difference between deployment options. After the work of selecting a TMS comes the no less rigorous step: implementation. During a TMS implementation, there are some phases during which an organization can set itself up for an improved ROI down the road. Initial steps […]

Read More →

Buffett Bets Against Autonomous Trucks

Warren Buffett made a multibillion dollar bet against the viability of autonomous trucks anytime soon. This was a good bet. The technological hurdles in getting to fully autonomous trucks remain substantial.

Read More →

High Touch, Blended Transportation Management Solutions Can Reduce Freight Costs

Blended solutions are emerging – part transportation management system, part managed services. This case study explore the benefits one shipper got from this solution.

Read More →

Competing in an Amazon World – Technology is the Key

One of the most discussed topics in supply chain management today is the “Amazon Effect.” Clearly, the Amazon business model has affected many industries, including retail, manufacturing and distribution. Consumers now expect — and get — free next-day or second-day delivery on everything from electronics to shoes. To ask your customers to accept anything less in an Amazon world would be like telling your teenager that their iPhone is going away, but they are welcome […]

Read More →

ERP + TMS: The Best of Both Worlds

Does your business need a Transportation Management System (TMS) or an Enterprise Resource Planning (ERP) system? For supply chain managers, the answer to this question is increasingly becoming “all of the above.” Over the last 30 years, Enterprise Resourcing Planning (ERP) systems have evolved into large-scale systems that form the foundation for most modern businesses. The ERP is a nearly ubiquitous system used by thousands of organizations to manage business information, providing a high-level view […]

Read More →