Archive for home delivery

This Week in Logistics News (June 13 – 19)

If this was a normal year, I would be writing that today is the last day of school for my kids (and my song of the week would clearly be School’s Out by Alice Cooper). However, this is not a normal year. In fact, I would refer to these days as strange days. Massachusetts schools shuttered for two weeks in mid-March, which was then extended for another month, before finally being closed for the remainder […]

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Amazon, FedEx, and UPS Prepare for the Post COVID World

The post COVID world will likely look a lot different than what we experienced just a few short months ago. As economies begin to open, restrictions abound and are likely to remain in place until a vaccine is created and administered across the country. In this post COVID world, the supply chain will continue to be a key cog in ensuring that the economy can function, and home deliveries will be the new normal for more and more of our retail needs. To that end, Amazon, FedEx, and UPS have put changes in place to deal with the changing nature of customer demands and interactions.

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This Week in Logistics News (March 14 – 20)

We all knew this day would come eventually. I just don’t think any of us saw it shaking out quite like this. After 20 years, 18 post-seasons, 14 Pro Bowls, 6 Super Bowl championships, 4 Super Bowl MVP awards, 3 regular season MVP awards, and the most dramatic comeback in Super Bowl history, Tom Brady is no longer a Patriot. My belief, along with most of those in new England, was that Brady would re-sign […]

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This Week in Logistics News (January 11 – 17)

One hundred and one years ago Wednesday, a bizarre disaster struck the city of Boston: the Great Molasses Flood. The disaster has also been known as Boston Molasses Disaster, the Great Boston Molasses Flood, or, in a clever play on words, the Boston Molassacre. In the North End, a storage tank filled with 2.3 million gallons of molasses burst, sending a 25 foot tall wave of molasses through the streets at speeds of 35 miles […]

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Crowdsourcing for Last Mile Success

The Key Last Mile Markets Last mile deliveries continue to be costly and headache-inducing for retailers. A lot of this is due to consumers constantly evolving and tough to meet demands of fast, reliable, and cheap (or free) service. Many retailers have turned to crowdsourced delivery options to alleviate the stress of last mile deliveries, and in turn, have turned their stores into mini-warehouses. However, the problems associated with last mile deliveries are not just […]

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Home Delivery Benchmark – A Detailed View

The strategies, tactics and technology of home delivery are evolving quickly and constantly. It’s tough to keep up with the innovation that is happening in home delivery and also sort out the reality from the hype in the press. As Chris Cunnane described in his report Descartes Evolution – Logistics in Motion, we conducted a survey of a number of our customers to get a broader sense of what was actually happening and how retailers […]

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Creating the Customer-Facing Supply Chain in Home Delivery

Last October, I wrote a post introducing the concept of the Customer Facing Supply Chain and how it expands the value of the supply chain in the enterprise. There has been a lot of interest in understanding how to create a customer-facing supply chain. The following is such an example for retailers and their home delivery operations. Enhance the Entire Shipping Experience Let’s start with the customer-facing supply chain fundamentals for home delivery. The most […]

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Best Practices in Omni-channel Home Deliveries

Descartes, a provider of SaaS logistics software solutions, had their Global User & Partner Conference – Evolution 2013 – last week. The best presentation I saw was from Chris Jones, their Executive VP of Marketing and Services, on the topic of Omni-channel Home Delivery. Descartes is a leading provider of routing and fleet management solutions. Two of Descartes customer’s – John Lewis in the UK and HomePlus in South Korea – are using the Descartes […]

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This Week in Logistics News (November 11-15, 2013)

Lots of interesting news to discuss today, so let’s go straight to it. Descartes Unveils Same-Day Delivery Optimization Technology Amazon to Begin Sunday Deliveries, With Post Office’s Help (Wall Street Journal) Gap Inc. Pushes Omnichannel Focus (Women’s Wear Daily) Freight Shipments Rose 0.8% in September from August University of Maryland Selects Resilinc as Supply Chain Risk Partner Truckers Tire of Government Sleep Rules (Wall Street Journal) Lots of news this week related to omni-channel fulfillment […]

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This Week in Logistics News (October 14-18, 2013)

Several years ago, I interviewed CIOs and IT executives from leading third party logistics (3PL) companies, and one of the most interesting findings was that their teams spent a majority of their time fixing and cleansing data. I’m sure if I conducted those interviews again today, the story would still be the same. Therefore, I wasn’t surprised by an article in today’s Wall Street Journal about how faulty data is hindering the HealthCare.gov rollout. Here’s […]

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