Archive for Cloud/Software-as-a-Service – Page 2

Guest Commentary: TMS Adaptability: A Critical Factor in Delivering Long-Term Value

Companies searching for a transportation management system (TMS) often focus on the wrong objectives. Since most companies do not have an existing TMS, they tend to look at short-term automation goals and neglect the long-term ability of the software to adapt to their fast-changing operations. And for companies that already have a TMS and are looking to replace it, they have come to realize that software products by themselves rarely drive innovation in their organizations. […]

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Guest Commentary: Easing the Burden of Air Cargo Security Compliance and Reporting

While governments around the world have become increasingly vigilant about air cargo security and compliance, freight forwarders and air carriers have always understood that these are critical areas of concern. Increased demands in terms of visibility and reporting requirements have led to far more complex processes and, without the right technologies and tools in place, these processes can become alarmingly inefficient. Today, freight forwarders are grappling with a number of process challenges as they strive […]

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Guest Commentary: Reaching the Next Level of Cost Savings and Process Efficiencies in Transportation

As I travel the country meeting with customers and prospects and listen to their challenges, the same question comes up in almost every interaction: “We know technology can help us,” they say, “but what else can we do?” In other words, after companies achieve the low-hanging fruit benefits of a transportation management system, what other innovation will help them capture the next level of benefits? I believe transforming market data into actionable intelligence is part […]

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App Stores Come to the Supply Chain Execution (SCE) Market

HighJump Software, a leading Supply Chain Execution (SCE) software vendor and an ARC client, announced yesterday the launch of its “HighJump App Station,” where customers can browse supply chain workflows and add them to their warehouse management system (WMS) anytime, similar to the way iPhone users can download apps from Apple’s App Store. HighJump actually previewed the App Station at its user conference back in October, but with everything else going on at the show, […]

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Guest Commentary: Transportation’s Next Iteration of Software-as-a-Service (SaaS)

Software-as-a-Service (SaaS) is an integral part of advanced transportation management systems (TMS) and is largely viewed as providing the greatest time to value (see recent posting by Adrian Gonzalez of ARC Advisory Group titled, “Time-to-Value: Developing a SaaS Equivalent for 3PLs”). But as often happens when an innovative technology becomes widely adopted, users’ expectations rise a notch, opening the way for further refinements (see diagram below). In this case, the next step forward is software […]

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Brooks Sports Hits a Home Run with a SaaS Labor Management System

I recently spoke with Jeff Kastning, Senior Manager of Logistics and Distribution at Brooks Sports, about the company’s recent implementation of a software-as-a-service (SaaS) labor management system (LMS). Brooks Sports, headquartered near Seattle, Washington, designs and markets high-performance men’s and women’s running shoes, apparel and accessories.   The company operates a 140,000 square foot distribution center (DC) that carries 12,000 SKUs and ships more than 6 million units per year. The facility uses a pick-to-carton […]

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What Defines a Mature Software-as-a-Service (SaaS) Application?

The National Institute of Standards and Technology (NIST) is researching how software-as-a-service (SaaS) solutions and cloud computing are being used and deployed today and how these technologies will evolve in the future. Because SaaS is so prevalent in the transportation management systems (TMS) and mobile resource management (MRM) markets, I thought it would be worthwhile to dive into NIST’s research and writings on this topic. My first reaction is that the term “cloud computing” makes […]

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Changing How We Look at the Risks of Selecting and Implementing Software

We were briefed a few months ago by BabbleWare, a new entrant to the Supply Chain Execution (SCE) market. BabbleWare sells warehouse management, manufacturing execution, and mobile execution applications. It offers both software-as-a-service (SaaS) and license pricing. BabbleWare’s solution integrates to paper-based systems (as well as systems that generate telnet/terminal emulation, XML transactions, and even Excel spreadsheets), pulls the data needed to create mobile scanning applications with the appropriate process logic, then puts the data […]

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Software as a Capital Expense

Earlier this year, some of my colleagues here at ARC wrote a Strategic Report titled “Capital Expenditure Survey 2009” (available to ARC clients only). The report got me thinking about the differences between how hardware and software are expensed, and how those differences affect a logistics executive’s annual budget.  I talked to executives at some of our logistics software vendor clients, including i2 Technologies, RedPrairie, Manhattan Associates, and Tecsys, to see how their customers approached […]

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SaaS 2.0: How the Logistics Industry is Driving an Evolution in Software-as-a-Service

The software-as-a-service (SaaS) model has been widely embraced thanks to the numerous advantages that on-demand solutions deliver to multiple industries. Logistics-intensive organizations, however, were among the first to turn to SaaS to reduce costs, increase operational performance and improve customer satisfaction. As the need for connectivity, collaboration and compliance grows, many members of the global supply chain now realize that SaaS in the logistics market can offer far more than “rented” application software when connected […]

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