Archive for on time delivery

Ocean Spray Improves On-Time Delivery with Managed Transportation Services

A few weeks ago, I spoke with Keli Sanford, Logistics Manager at Ocean Spray. In that role, Keli is responsible for inbound raw materials going into the plant and finished goods leaving the plant, as well as overseeing Canadian warehousing and transportation. In her years at Ocean Spray, Keli has had a lot of first-hand experience with their business relationship with CH Robinson. Ocean Spray has a two-fold relationship with CH Robinson. First, the company […]

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Guest Commentary: The Importance of a Service Level Scorecard with Your 3PL

Is your company getting ready to sign an agreement or renew a contract with a third party logistics provider (3PL) or continuing a partnership with an existing 3PL partner? If so, do you have a service level agreement in place which clearly spells out key performance indicators (KPI’s) for your 3PL and do you review it regularly? If you are using a third party logistics provider, then measuring their effectiveness is critical to determine if […]

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FreshDirect Competes on Analytics

More than a decade ago, our family started ordering our groceries from an online grocer that delivered right to our house. In fact, they put a full-size refrigerator in our garage so that perishable food would not spoil while we were at work. We loved it. Then the company went broke. They’re gone, but we still have the refrigerator. A fair number of online grocers came and went. But nine-year old FreshDirect, a grocer that […]

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Private vs. Dedicated Fleets

I recently had a discussion with Gary Petty, President of the National Private Truck Council (NPTC), and Gary Girotti, Vice President of Chainalytics’ transportation practice, about private and dedicated fleets. Why do companies have a private fleet?  According to a survey by NPTC, eighty nine percent of the respondents cited “to achieve better customer service to key customers” as the primary reason.  Cost reduction and improved flexibility was cited by 16 percent of the respondents, […]

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