Archive for IT

The Problem with Big Data

…is the same problem that has always existed with data: it is often wrong, outdated, or incomplete. Whenever I ask supply chain professionals, “What was the most difficult and time-consuming part of your software implementation project?” the answer I get is almost always the same: collecting and cleaning the data. This was true fourteen years ago when I first started asking the question, and it’s still true today. Several years ago, I interviewed ten CIOs […]

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Guest Commentary: 5 Essential Technology Questions to Ask Any Logistics Service Provider

You probably have a list of standard technology questions you ask potential logistics service providers. When you’re evaluating the technology of various LSPs, you can separate fact from fiction by asking a few simple questions. When pursuing a solution that obviously incorporates technology services it’s natural to investigate the provider’s technology. What surprises many companies is the importance of a provider’s technology even when the solution appears to not be technology-based. It’s an increasingly complex […]

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Rating 3PLs on their IT Capabilities

My colleague Clint Reiser and I recently interviewed twelve logisticians at manufacturing, retail, and distribution companies ranging in size from very large to very small. Our focus was on four key dimensions that should logically correlate with how well a Third Party Logistics (3PL) provider is able to perform. Those dimensions include a 3PL’s IT capabilities, their ability to execute, their ability to drive continuous improvement, and their ability to bring innovative solutions to the […]

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Implementing a Supply Chain Application: The Cultural Issues

I’ve seen hundreds of presentations on how companies have implemented a supply chain software solution. I’ve also talked to hundreds of individuals who have been involved in implementing solutions. Successful projects include people, process, and technology considerations. Today, I want to summarize the main people-related considerations experienced implementers talk about. First of all, a variety groups are typically involved in the process of approving, implementing, and ensuring supply chain solutions are effectively utilized. The Business […]

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