Archive for ROI

The Real Value of Logistics Solutions May Not Be in Logistics

Most logistics technology projects have their return-on-investment (ROI) center around the benefit they provide to the logistics organization. That is far from the complete picture.

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The Perfect Answer to “What’s the ROI of Social Networking?”

Whenever I’m asked “What’s the ROI of social networking?” I reply with a question: What’s the ROI of email? You never hear supply chain executives ask that question, yet they use the ROI question as a way to delay or block the deployment of social networking technologies at their companies. Email, as you probably know from your own experience, is arguably the number one productivity killer in the workplace (I actually have my email app […]

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Guest Commentary: Making the Case for Routing and Scheduling Software

For shippers and distributors that operate private fleets, routing and scheduling technology can significantly improve operational cost control and asset productivity. Routing and scheduling solutions offer the promise of route ‘optimization’ — an automated way to build that ideal mix of orders, stop sequencing and scheduling together with the shortest, most cost-efficient driving route to execute it, that will both maximize productivity for your fleet assets and maintain or improve service performance for your customers. […]

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Guest Commentary: SmartWay Certified Carrier – So What?

Launched in 2004, SmartWay® is an EPA program that reduces transportation-related emissions by creating incentives to improve supply chain fuel efficiency. For years shippers have worked to recognize and reward “SmartWay Carriers” with more business and bid awards. Some shippers have mandated that any carrier participating in their bid be SmartWay certified or become certified within a specified time period after the bid is completed. But many shippers are also uncertain exactly what it means […]

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GE Implements a Social Network Platform: 4 Lessons to Consider

Since most companies are still in the “early observer” stage when it comes to using social networking tools for business processes other than marketing and customer service, it’s great when an early adopter shares its experience publicly. Last week, MIT Sloan Management Review published an informative interview with Ron Utterbeck, the CIO for GE Corporate and the Advanced Manufacturing Software Technology Center in Michigan, about GE’s implementation of GE Colab, a social networking platform the […]

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SAP Performance Benchmarking in Supply Chain Management

SAP briefed ARC a while ago on its benchmarking services, the company’s version of the benchmarking metrics offered by the Supply Chain Council (SCC) and the Warehouse Education Resource Council. In fact, SAP tells us that it is “compliant” with the SCC’s Supply Chain Operations Reference (SCOR) model. This basically means that many, but not all, of SAP’s metrics come from the Supply Chain Council, the gold standard for supply chain management metrics. As with […]

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Implementing a Supply Chain Application: The Cultural Issues

I’ve seen hundreds of presentations on how companies have implemented a supply chain software solution. I’ve also talked to hundreds of individuals who have been involved in implementing solutions. Successful projects include people, process, and technology considerations. Today, I want to summarize the main people-related considerations experienced implementers talk about. First of all, a variety groups are typically involved in the process of approving, implementing, and ensuring supply chain solutions are effectively utilized. The Business […]

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Automated vs. Manual Warehouses: A Different Way of Thinking About ROI

How does your company think about ROI?  Your answer may largely determine how much distribution center automation your company is willing to invest in. First, some quick definitions:  My definition of “manual warehouses” is synonymous with “man-to-goods” warehouses, where workers move to a pick location, pick the goods, and then move to the delivery dock.  These facilities aren’t necessarily completely manual; they might employ forklifts and conveyors in certain locations in the warehouse.  In contrast, […]

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