Archive for software implementation

TMS ROI: Five Pitfalls that Will Drive You Mad

Many times when a company implements a new transportation management system (TMS), it expects a certain level of savings based on what was promised during the sales cycle. However, a year or two into using the new system, those promised savings often remain unrealized. While there are many reasons for this “TMS disconnect,” the most common include: 1. Trying to force the TMS to match your current processes A new TMS implementation offers the perfect […]

Read More →

WMS at Mars, Inc: M&Ms from the DC to You and Me

In September I published a Logistics Viewpoint article titled The Evolution of WMS Customer Requirements. The article discusses how commercial WMS functionality has improved substantially over the years and is now sufficient to meet the needs of most practitioners. As a result, today’s customers are making WMS purchasing decisions based on an expanded set of criteria. For example, very often practitioners are looking for the ability to standardize and replicate business processes across their organization, […]

Read More →

Guest Commentary: More than Features and Functions – The Importance of Implementation in Selecting a Shipping Software Solution

If you are a global enterprise, then delivering your products to customers in a cost-effective manner, on-time and in adherence with local and international regulations is a critical success factor. And to operate at prime efficiency, you must incorporate shipment execution, logistics, global trade, global multi-carrier integration, trade compliance and shipment tracking as part of your business processes. A key enabler to meeting your customers’ expectations is having an effective global shipping solution. Your solution […]

Read More →

JDA Software Focuses on Time to Value

All too often, when companies buy and implement supply chain software, you hear a similar story: the implementation took longer than planned and the company grossly underinvested in training. Also, the needed software customization made future upgrades costly and time consuming to the point where upgrade cost and effort often rivaled a brand new implementation. Because of this, companies understandably delay upgrades for years, thus foregoing the latest product enhancements. In the meantime, power users […]

Read More →

Implementing a Supply Chain Application: The Cultural Issues

I’ve seen hundreds of presentations on how companies have implemented a supply chain software solution. I’ve also talked to hundreds of individuals who have been involved in implementing solutions. Successful projects include people, process, and technology considerations. Today, I want to summarize the main people-related considerations experienced implementers talk about. First of all, a variety groups are typically involved in the process of approving, implementing, and ensuring supply chain solutions are effectively utilized. The Business […]

Read More →