Direct-to-consumer (e-commerce) fulfillment is growing rapidly. At the same time, most companies also have large traditional retail or wholesale operations. There is a growing trend of combining these previously separate operations in a single warehouse to leverage facility assets and manage all of the flows from the same location. Furthermore, there is great opportunity to gain efficiencies from consolidating these flows from an operational process perspective. Doing so can significantly increase productivity through efficiency improvements that free up resources to engage in additional productive tasks. For example, workers on the floor can […]

Modern WMS is essential, as warehouses are becoming critical nerve centers to deliver a differentiated customer experience across product availability, buying avenues, and speed of delivery without adding cost. Warehouse leaders will need to think about how they transform their operations to become strategic assets that deliver best-in-class customer experience as a key differentiator. Customers want a frictionless experience, which in the pandemic environment, means contactless for more of their transactions.