Archive for control tower – Page 2

Dell Uses Artificial Intelligence at Global Command Centers

At the ToolsGroup North American User Forum earlier this fall, the company’s CEO talked about how ToolsGroup is incorporating machine-learning technology into its demand planning solution. Machine learning, which is a branch of artificial intelligence (AI), uses specially-designed algorithms to generate predictions based on entered data. ToolsGroup is using AI to improve its demand forecasting capabilities. For example, the company is looking to see if it can create variables based on new sources of data, […]

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Takeaways from MercuryGate 2012 User Conference

A couple of weeks ago, I participated in the MercuryGate 2012 User Conference in New Orleans (MercuryGate is a Logistics Viewpoints sponsor). There were more 40 presentations throughout the three days, with the first half of the event focused on logistics service providers and the other half on shippers. Many of the company’s 200+ customers were in attendance. While MercuryGate has historically had a strong presence in the 3PL market, its shipper customer base continues […]

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Guest Commentary: Control Tower 2.0 – Managing Logistics Costs in a Risky and Volatile World

In today’s globalized and volatile world, leading companies are looking for ways to gain better information visibility so they have more control over outcomes when events negatively impact their supply chain. Many are looking to the concept of a “control tower” that provides centralized, near-real time, granular visibility to inventory positions as well as to inventory movements. These control towers continuously aggregate vast amounts of information from the extended network of suppliers and carriers, as […]

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Power Users are Necessary to Drive Success

I visited my first Control Tower a few weeks ago–TMC’s North American facility in Chicago. TMC is the transportation managed services division of C.H. Robinson Worldwide, an ARC client. A Control Tower is a location where a transportation managed services provider uses its transportation management system (TMS) to do regional planning and execution of transportation loads for its shipper clients. TMC performs transportation planning and execution for 40 clients, but many of these clients retain […]

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Guest Commentary: Control Tower for Freight Management Catches the Global Train

When companies build global supply chains they often leave one crucial piece out of the puzzle: transportation management systems (TMS). Freight transportation can be managed tactically at the local level, but every decision should be driven by a global strategy. To enable this, many companies are taking a “control tower” approach to freight management, either developing the capabilities in-house or working with a logistics service provider. What is a control tower for freight management? There […]

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