Archive for direct-to-consumer

Home Delivery Benchmark – A Detailed View

The strategies, tactics and technology of home delivery are evolving quickly and constantly. It’s tough to keep up with the innovation that is happening in home delivery and also sort out the reality from the hype in the press. As Chris Cunnane described in his report Descartes Evolution – Logistics in Motion, we conducted a survey of a number of our customers to get a broader sense of what was actually happening and how retailers […]

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Why the Retail Buying Experience Demands a TMS

It used to be that clothes shopping for me was an in-store experience, browsing the aisles and casually perusing around to find the perfect item.  These days, life is filled with work, play dates, and kids sporting activities leaving little time for enjoyable store visits.  Online shopping from my computer or my phone has become my go-to.  Items can be shipped to the house or a local store for pick up and, if returns are […]

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Retailer Takes New Approach to Optimizing Direct-to-Consumer Warehouse Operations

A few months ago, I talked to a specialty retailer that operates both stores and a direct-to-consumer channel. Five years ago the company decided to bring its direct-to-consumer operation in-house and it built a 500,000 square foot distribution center (DC). The retailer implemented VARGO’s COFE warehouse control system (WCS) to increase warehouse efficiencies at this DC and to help decrease its overall cost of the project. COFE (Continuous Order Fulfillment Enterprise) was designed with an […]

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