Archive for last mile logistics

What will Last Mile Delivery Look like Post-Pandemic?

Ecommerce sales have boomed during the pandemic. Young technologies that support last mile deliveries are getting increased attention. Which of these technologies have the most potential post-Coronavirus?

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How to Meet Customer Expectation of Same Day Shipping

The consumerization of the supply chain has changed customer expectations. Customers want to receive the package as quickly as possible—maybe even the same day the order was placed. While same day shipping is great for maintaining positive customer experience, it does place quite a strain on resources for the shipper and the supply chain manager. Is same day shipping even a possibility in your supply chain? Do you have the right technology to accomplish this […]

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Good to the Last Mile

The term “last mile” originated outside our industry. In fact, it comes from the telecommunications industry and refers to the installation and delivery of communication services to the end client. In the realm of transportation, though, last-mile delivery means the item’s final destination in the supply chain (for ecommerce deliveries, that mostly means to the customer’s home or sometimes office). In the early days of ecommerce, customers simply expected to order parcel-size items online. But […]

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Six Key Questions to Ask a TMS Provider About Its Parcel Solution

As logistics solution providers look to expand their footprint to grow market share, they often migrate into areas beyond their core expertise. In recent years this has meant companies specializing in transportation management systems [TMS] attempting to add parcel shipping capabilities of one sort or another into the mix. Sometimes it works, but often it doesn’t. Supporting parcel is not easy. It’s actually downright complex thanks to the highly specialized compliance rules each carrier has. […]

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Creating the Customer-Facing Supply Chain in Home Delivery

Last October, I wrote a post introducing the concept of the Customer Facing Supply Chain and how it expands the value of the supply chain in the enterprise. There has been a lot of interest in understanding how to create a customer-facing supply chain. The following is such an example for retailers and their home delivery operations. Enhance the Entire Shipping Experience Let’s start with the customer-facing supply chain fundamentals for home delivery. The most […]

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This Week in Logistics News (November 18-22, 2013)

Yesterday morning, I stood at my kitchen window and watched leaves fall from the trees. They floated down, one after another, to the dead grass below, where other leaves had fallen, yesterday and the day before. What made them drop today? I looked for patterns in their flight, but saw none. Each leaf acted alone, unaware of time and place, like me in the quiet house, watching leaves fall from the trees. In this week’s […]

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A Brilliant New Retail Format Supported by Last-Mile Logistics

In South Korea, Tesco has a chain called Home plus that has become the second largest retail chain in the nation. The 115-store chain consists of big discount hypermarkets similar to Walmart in merchandise, but also similar to mini-malls in that they feature numerous independently-operated smaller stores like travel agencies, fast food, and bookstores that lease the space from Tesco. What caught my attention, however, is Home plus’s e-commerce initiative. Weekly grocery shopping is a […]

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