Archive for e-fulfillment

Sneak Peak: Driving Omni-Channel Efficiencies

CSCMP is only a week away. Clint Reiser and I will be presenting our findings from an omni-channel fulfillment survey we conducted in partnership with James Cooke and DC Velocity. Omni-channel is all about the convergence of channels to provide a unified brand experience for the customer. Each channel has its own experiences, advantages, and challenges. The key is to connect the business processes and technology to create a holistic experience. One of the main […]

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Robotic Mobility with Human Assist: Transforming E-Commerce Fulfillment

Last week, I attended my first ARC Industry Forum in Orlando, FL. There were a lot of fascinating sessions that examined 3D printing, cyber security, the Internet of Things (IoT), predictive analytics, and a host of challenges and changing conditions in the discreet and process manufacturing industries. However, the session that stood out most to me was an early afternoon session on Tuesday Feb 11: Robotic Mobility and Human Assist Push the Outer Limits of […]

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Guest Commentary: 3PLs are the Secret Weapons in the e-Fulfillment Arms Race

In his 1997 book The Innovator’s Dilemma, Harvard Business Professor Clayton Christensen introduced the term “Disruptive Innovation,” which describes how certain novel products or technologies can enter a market sector, defy market norms, and ultimately unseat well-established market leaders. Today, third-party logistics providers (3PLs) are participating in the disruptive innovation of a whole category: the one-stop shop. In the ‘90s and early 2000s, one popular big-box retailer took a strong hold of this market sector […]

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Guest Commentary: Logistics Management Challenges for SMBs

With Memorial Day only a few weeks away, and summer fast approaching, many companies will begin finalizing plans for enhancements or changes to their supply chain to better prepare for the holiday season. The current supply chain challenges aren’t limited to large enterprise organizations – small and midsize businesses (SMBs) are also feeling the pressure to ensure they can manage inventory and ship product in a way that meets customer expectations and satisfaction, while keeping […]

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Vignettes from JDA FOCUS 2013

Last week, I attended JDA’s user conference, JDA FOCUS 2013. There were more than 2,600 attendees there — a bigger event than last year because of the JDA/RedPrairie acquisition. One of the things I value about this conference is not only the opportunity to listen to smart customers talk, but also having conversations with some of JDA’s sharp executives who test my thinking. Here were some interesting tidbits: A top executive from Walmart gave a […]

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Amazon and the e-Fulfillment Journey

According to Fortune magazine, Amazon (the largest online retailer) is now the 100th largest company in America. The company was founded in 1994 with the intention of leveraging the Internet to create a new sales and fulfillment model. Amazon has gone from zero revenues to over $24 billion in little more than 15 years. I remember writing about e-fulfillment in the 90s. Much of what I and others wrote about back then has come to […]

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