Archive for parcel

5 Challenges Retailers Face This Holiday Shopping Season

My to-do list has included one incomplete item since mid-September, one glaring blank spot where a big green checkmark belongs. That to-do item is “Start Christmas shopping.” Typically, my efforts toward buying holiday gifts for friends and family begin near the end of November, coinciding with the American Thanksgiving holiday. Rarely have I attended a Black Friday event on the day, but the commercials and promotions really get me into the holiday shopping mood. This […]

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Tech Integration Keeps Shippers in Step with Customers

The exponential growth of e-commerce in 2020 has brought peak-like levels of order volume for many retailers since as early as March. Looking to the quickly approaching actual peak season, volumes are predicted to hit unprecedented levels, and carriers have been warning shippers for months to expect capacity crunches, increased surcharges/fees and other challenges. Shippers must overcome these challenges without sacrificing customer service, competitive pricing or margins to be successful and satisfy consumers, who still expect […]

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Determining the ROI of a Parcel TMS

Interest in adding a TMS for parcel continues to rise among shippers as the multifaceted ROI of a parcel TMS becomes better understood. While a TMS for parcel can help shippers better manage rapid increases in parcel volume, it can also help manufacturers and other new parcel shippers instantly adapt to provide excellent customer service in a profitable way. No longer just about saving dollars, more shippers have begun to realize they can provide improved […]

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Editor’s Choice: How Shippers Can Fight Back Against Budget-Breaking Carrier Rates

Shippers need to consider add-on or accessorial carrier fees, not just base rates, to control shipping costs without sacrificing service. Still, downplaying the importance of keeping regular tabs on those base rates can wreak havoc on a shipper’s costs; they remain an incredibly important part of the equation. As they struggle to control their shipping costs and retain razor-thin margins, many retailers today feel like they’re at the mercy of carriers, which are commanding record-high rates for their services. This article offers practical advice on getting good service at a lower cost.

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Shippers Look to Unify Transportation Systems to Manage Soaring Parcel Volume

The approaching holiday season is shining a bright light on transportation operations of retail companies both large and small. The rise of ecommerce has created loftier expectations of modern consumers for faster, on-time, perfect deliveries. Managing the deluge of parcel shipments is a serious challenge and many retailers and their suppliers are already straining to keep up. Global parcel volume in 2017 grew to 74.4 billion parcels, a 17 percent increase over 2016, according to […]

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eCommerce Shippers Need New Solutions

In my conversations with industry pros, there was a disagreement about whether there was much of any growth in the use of parcel software in most industries. But there was no disagreement that ecommerce and omni-channel initiatives were leading to a double digit growth in sales of multicarrier software to retailers. Ecommerce was also leading to increased usage of parcel software by consumer goods companies who were engaged in drop shipping their products directly to a […]

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Future Electronics Implements TMS and GTM to Drive Customer Service Excellence

Future Electronics is a world leader and innovator in distributing and marketing semiconductors and passive, interconnect and electro-mechanical components. Future is a private company, headquartered in Montreal, Canada. The company differentiates itself by providing an exemplary standard of customer service through product marketing, technical solution support, in-depth inventory, professional selling procedures, and highly-reliable distribution systems. For the company’s supply chain group, this means it must hold a relatively large available-to-sell inventory. Future supports this with […]

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